JOB DESCRIPTION
We are looking for an experienced and hands-on Test Leader to lead the Tester team. This role requires a solid foundation in both manual and automation testing, excellent leadership skills, and a deep understanding of the software testing lifecycle in agile environments.

Key Responsibilities

Leadership & People Management

Lead and manage the Tester team, including manual and automation testers.
Provide mentoring, training, and career development support for team members.
Ensure efficient task allocation and performance monitoring.
Foster a high-performing, collaborative, and quality-driven culture.

Test Strategy & Execution

Define and continuously refine test strategies, processes, and metrics.
Oversee test planning and execution across web, mobile, and API layers.
Ensure effective coverage through a combination of manual and automated tests.
Coordinate regression, UAT, and release readiness activities.

Collaboration & Stakeholder Communication

Work closely with Product Owners, BAs, Developers, and other stakeholders to ensure clarity of requirements and timely delivery.
Provide clear communication of risks, progress, and quality metrics to management and project teams.
Collaborate with the Hanoi Tester leadership to align on test strategy, process, and reporting.

Test Automation & CI/CD Integration

Oversee automation framework adoption and test suite maintenance.
Ensure alignment of automation coverage with manual test scenarios.
Promote integration of test automation into CI/CD pipelines.

Quality Monitoring

Enforce quality gates for releases based on metric thresholds and risk assessment.
Monitor defect trends, test coverage, and escaped defect rates to drive continuous improvement.
Track quality KPIs, including test efficiency, defect rates, and coverage.

JOB REQUIREMENTS

Experience & Leadership

7 + years of experience in software testing, with exposure to both manual and automation.
At least 3 years in a leadership role.
Proficient in Agile/Scrum methodologies and ceremonies.
Experience with test management tools (e.g., Testmo, Xray), bug tracking (e.g., JIRA), and documentation (e.g., Confluence).

Technical Understanding

Solid understanding of software testing across multiple layers: UI (Web/Mobile), API, and Backend.
Familiar with modern automation frameworks and tools (e.g., Selenium, Playwright, Appium, Rest Assured) to guide team direction.
Good understanding of CI/CD pipelines and tools (e.g., Jenkins, GitHub Actions, Docker).
Understanding of microservice-based architecture and relevant testing implications.
Capable of guiding team members on automation, test data strategy, and performance testing at a high level.
Knowledgeable in defining and tracking quality metrics (e.g., defect rate, automation coverage, test effectiveness).

Soft Skills

Excellent communication, problem-solving, and team leadership skills.
Fluent in English (written and verbal).
Highly organized, proactive, and results-oriented.

Nice-to-Have

Experience in banking/fintech domain or core banking systems (e.g., T24, FX, Fund Transfer, etc.).
Understanding of security testing.
Experience leading distributed QA teams.